So there I was on my first day, enthusiastic, devoted and completely green to the corporate world!
Looking back it still surprises me how I persevered, overcoming language barriers and coping with new terminologies, complex software and services propositions and the sheer difficulty of learning the skills of telemarketing.
After my initial training week which was spent in all various departments including the manufacturing facilities, I was let loose on potential clients.
The company provided me with a phone, pen and paper and a telephone directory, wished me good luck and sent me on my merry ways!
In those days, a computer was a luxury and the internet was not really readily available, yet.
I was taught that cold calling is a numbers game! The more times you try, the greater the chance that you will speak to someone who is interested. And although I heard a whole lot of: “Not today, thank you!”, I was determined to keep this job.
It wasn’t long before I sharpened my ‘spiel’, refined my closing techniques and enjoyed my first taste of success. My first order was for 20 media cartridges and the value could have been not more than $240 but it felt as if I had just landed the biggest deal possible. I had made it!
That afternoon I went home celebrating with my family, treating us all to a special dinner – so far for any commission earned?!
While work was moving along and more little successes started to trickle in, my world primarily evolved around life at home. I worked to live and my husband and son always came first. That’s how it will always be, won’t it?
To be continued…..
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