One of my pet hates in business is, when people don’t get back to you. You send nice emails following some great conversations and then.......nothing!
You have meetings with people at their request, you follow up and then.......yes, you guessed right, nothing!
You are ready to place a large order or want to make an inquiry on behalf of a client, or have a small question following a purchase you have made and then.........nothing!
I come across this time and time again and so do lots of my clients and friends.
So initially one can’t help but thinking, that it must be a personal thing. Maybe a business cultural thing, I must have missed during my immigration! Because where I come from, businesses will always (!) respond to you, it is not just good manners but plain decent business ethics.
What gets me the most is, that everyone talks about business slowing down, or not enough opportunities or not sure how to continue to grow. Well guess what, if you ever bothered looking into your Inbox and dealt with all the people within, you would be surprised about the value that is locked up right there!
So here is some food for thought for people who have come across this strange phenomenon that has taken hold of business on the West Coast, if this irritates you as much as it does me, lets make a pact! Lets set a new standard of good communication!
Because you never know; the person who is trying to communicate with you, could hold the key to something great, exciting and valuable and if not right away, then certainly in the future.
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